Insurance Claim Management

We Understand Storm Damage and Insurance Claim Negotiations


The Insurance Repair Process:
  • Contact us for an assessment
  • We’ll come to your property at your convenience and inspect your home, conferring with you as we go.
  • Call your insurance company.
  • Let them know you’ve had your property examined by a certified contractor. Ask for a claim number and report it to your Premier Home Renovations representative. Meet with all three parties.
  • Premier Home Renovations and your insurance company will arrange a time to visit your property and do an assessment together.
  • Follow up with your insurance company.
  • Your insurance adjuster will submit a report to the insurance company; the company will respond with the amount of damage they are willing to pay for.
  • Finalize the project.
  • Your Premier Home Renovations representative will review the insurance report, and together you will decide on materials and colors.
  • Let Premier Home Renovations take care of your home!
  • Premier Home Renovations will arrange with you when your materials will be delivered and the installation date.
  • The project will begin and your Premier Home Renovations representative will keep you updated on what’s being done and what the timeline is. *Payment and finalization.
  • Premier Home Renovations will notify the insurance company.
  • Premier Home Renovations will collect payment after satisfactory completion of the project and you have received your final insurance payment for depreciation.
  • You will be responsible for upgrades and deductibles; Premier Home Renovations will file for the extended warranty upon payment.

Frequently Asked Questions:


1Q: How long do I have to submit an insurance claim for hail or wind damage?
A:You have up to two years to submit an insurance claim for hail or wind damage. Roof leaks may take years to show up, so it’s important to have your roof inspected by an expert in hail and wind damage contractor soon after the storm. And your roof may not be the only part of your home that had been compromised. Premier Home Renovations can also inspect your siding, gutters, and fascia for damage.
2Q: How can I tell if my roof has been damaged by hail and wind?
Storms with strong winds and heavy rains may result in loose or missing shingles, cracks, and pock marks. Also, If your metal air vents, gutters, and sidings are dented, you probably have roof damaged as well. Are roofing granules present beneath your downspouts? That is also an indicator of roof damage. But often hail or wind damage is hidden. The shingle mat may be cracked, and hail impact near the edge of a shingle may weaken it, permitting future water leaks. The only way to be absolutely sure us to contact a hail damage repair expert like Premier Home Renovations for an accurate inspection.
3Q: Won’t my insurance adjuster be able to accurately assess the damage?
Adjusters are trained to look for signs of roof damage, but don’t rely on the determination of the insurance company. You’re entitled to a second opinion, and the hail and wind damage expert evaluation. Then we’ll work with you and your adjuster to see that your roof is adequately repaired or replaced.
4Q: We just had a hail storm in my area. I don’t see any damages. Is there possible damage I can’t see?
A: Many homeowners may not realize the extent of property loss they have suffered after a storm. An untrained eye may not see the damage and left unchecked it can be costly. Storm damage actually will reduce the life of the materials and often-void manufacturer warranties. Our Premier Home Renovations Specialists have extensive training to detect storm damage indicators and they are aided by weather maps that identify specific neighborhoods damaged by storms.
5Q: What do I do if my house has storm damage?
A: You have taken the right first step by searching for a qualified contractor. Take a look at our steps for handling an insurance claim for more details.
6Q: I’ve never had to deal with storm damage repairs, what do I need to know to hire the right contractor?

A: To assist in your decision, we suggest asking six basic questions in the event of storm damage:

1. Does the contractor have experience handling insurance claim work after hail and wind storms? How many claims annually?

2. Does the contractor have referrals or testimonials?

3. Is the contractor reputable? Look to see if they are a member of roofing industry associations and listed with BBB.

4. How does the contractor handle warranty work?

7Q: Do I need to find out my local building codes and/or get a permit?
A: Asap has a dedicated team of individuals just for this reason. We always make sure of the codes required on all of our projects and pull the required permits if applicable. In other words we handle the project from beginning to end so you don’t have to.
8Q: I’m getting a leak in my house. What do I do about stopping the leak?
A: The first step is to protect the interior of the home. Get buckets or other suitable objects to collect the drips and move any valuables and electrical equipment away from the leak. Next, call us toll free at 1-855-281-7663 so we can inspect the source of the leak and provide counsel on the appropriate steps to repair or replace your roof.
9Q: How do I determine if a roof should be replaced?

A: Sooner or later, every roof needs to be replaced, usually due to the long-term effects of weathering. If a residential roof is more than 20 years old, it is a prime candidate for reroofing. To determine if you need a new roof:

* On the ground, walk around your home with binoculars and inspect your roof for cracked, curled or missing shingles, as well as any excessive loss of the protective mineral granules. Do not climb on the roof; walking on the roof is dangerous and can cause damage your roof if proper precautions aren’t taken. Call Premier Home Renovations for a free inspection and let a professional help.

* In your attic, take a flashlight and look at the underside of the roof deck and rafters for any stains or wet spots indicating water leaks.

* Call Premier home Renovations for a free assessment today 1-855-281-ROOF (7663)

10Q: How long should my roof last?
A: This depends on the roofing system, the quality of roofing materials, the quality of installation including whether the required installation methods were followed accurately. This can be as little as 10 years or a lifetime. Premier Home Renovations is an expert at installing and repairing all major roofing systems; our professional installers are skilled in every aspect of the materials, systems and process required so you can experience the greatest life expectancy for an Premier Home Renovations installed roof.
11Q: Will my plants and tress be protected during the process?
A: Premier Home renovations will place tarps around your structure to catch anything that may fall from the roof (nails, roofing material, etc). We also use the Equipter, the state-of-the-art equipment that contains the roof waste at its source.
12Q: I am considering installing both roofing and siding. Which should I install first?
A: Your roof should be installed first. First, you want to protect your home from the top down. Second, roofing materials are heavier and it’s much easier to adjust your siding to coordinate with your roof during the installation process.
13Q: What do your customers say about you?
A: We take pride in our work and our customer service is our focal point. We’ve helped thousands of customers and appreciate all those that took the time to let us know how we did. Read what our customer testimonials and surveys say.
14 Q: What Types of Payments do you accept?
A: We accept Visa, Mastercard, American Express, Cash or Check. We also offer flexible financing with approved credit so you can pay over time. Call for details Today 1-855-281-ROOF (7663).